These terms and conditions (“Terms”, “Agreement”) are an agreement between Rita A/S (“Rita A/S”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the ritawear.com website and any of its products or services (collectively, “Website” or “Services”).
Rita A/S, Joint stock company registered in Latvia, registration number 40003084917, VAT number LV40003084917 and address Slokas iela 51A, LV-1007, Latvia.
Terms of sale
This page is about the terms and conditions on which we sell any items on the site to you. Please note these Terms and Conditions only apply to the purchase of Items on the site.
Please ensure to read these Terms and Conditions carefully and make sure that you understand them before ordering any Items from the sites. By placing an order, you confirm your acceptance of these Terms and Conditions.
We reserve the right to amend these terms from time to time. Every time you wish to order items, please check these terms and conditions to ensure you understand which will apply at that time.
The contract is formed between you and us through:
- Our shopping pages will lead you through the steps needed to take to place an order with us. Our order process allows you to check and amend any errors before entering checkout;
- Please take the time to check the details of your order at each stage of the order process and before clicking “Pay for My Order”, as you will not be able to make any changes to your order after this point;
- After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to availability and acceptance by us.
- We will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched. The contract between us will only be formed when we send you the dispatch confirmation.
Please note that Items are subject to availability. As there is a delay between the time when the order is placed and the time when the order is processed, the stock position relating to particular items may change. If an Item becomes out of stock, we will notify you as soon as possible and you will be refunded where we have already taken payment.
We reserve the right to refuse an order if the Item you have ordered is unavailable or out of stock, if we are unable to obtain authorisation of payment, if there is an error in the product information including price or promotion or if we suspect fraudulent activity.
If you are contracting as a consumer, you may cancel a contract at any time within fourteen days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our returns policy.
Items on the Site
Images of the Items on the site are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the Items. Your Items may vary slightly from those images.
All sizes and measurements of Items are approximate; however, we do make every effort to ensure they are accurate as possible.
We take all reasonable care to ensure that all details, descriptions and prices of Items are as accurate as possible. We reserve the right to refuse orders where information about Items has been mis-published, including without limitation prices and promotions.
We take all reasonable care to ensure that the prices of Items are correct at the time when the relevant information is entered onto the Sites.
Prices for Items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched.
The price of an Item includes VAT (or similar sales tax) (where applicable) at the prevailing rate for which we are responsible as a seller.
Please note that the prices listed on the site are only applicable for Items purchased on the site and not through any other source.
The price of an Item does not include delivery and returns charges. You will be provided with details of our delivery charges during the order process.
Please note that whilst we take utmost care in ensuring the content on the site (including descriptions of the Items and associated services such as shipping, payment terms, offers and promotions and delivery timescales) are accurate the site may at times contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Where this affects an order that you have already placed we will notify you of the error if it will impact upon your order. In this regard, we reserve the right not to fulfil any orders that you have placed based on information on the site that may contain errors or inaccuracies.
Submitting orders and payment
The orders submitted via the online store are processed on business days (M-F 10.00-17.00 excluding public holidays). If an order is submitted later than 16.00 on a Friday, the order shall be processed on the following Monday.
Before starting an order, add the preferred products to your shopping cart and proceed to checkout.
It is obligatory to fill in all required fields to ensure safe and smooth delivery of goods.
To execute a payment, choose your preferred means of payment on the order confirmation page.
The Buyer has to agree to the terms and conditions by reading and ticking a box next to it.
The Buyer’s order shall be deemed null and void in case you have not paid the purchase price within the time indicated in the order confirmation.
Price & Payment
The price payable for the products shall be as shown on Rita Underwear Website. Prices advertised on the website include Latvian VAT but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance.
Prices are subject to change without notice but changes will not affect orders which we have already accepted.
Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We are under no obligation to provide the product to you at the incorrect price, even after We have sent you a dispatch confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a misspricing.
All payments in Rita Underwear store are received and processes in Euros (€).
Payment for all products must be by credit or debit card. We accept payment with Visa, Visa Debit, Mastercard, Swedbank, SEB bank, Citadele bank, LHV Bank, Luminor Bank.
Only one promotion code can be used per order.
All Items ordered remain our property until we receive full payment from you.
You will be given various options for delivery of Items during the order process. The options available to you will vary depending on where you are ordering from. Rita offers 3 different shipping methods: via DPD, Omniva and National Latvijas Pasts. In order to see the delivery times for all shipping methods, please refer to our Delivery Times page. The maximum delivery time is 30 days.
Delivery charges will be applied in addition to the prices for the Items you are purchasing. The amount of the delivery charge will depend on delivery option you have chosen.
Please note that in addition to the Items and delivery charges we apply to your order, you may also be required by your country of residence to pay import duties and taxes. Please contact your local customs office for further information so that you are sure about the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes and in the event that you refuse to pay such duties and taxes and the order is returned to us, we will require you to pay any costs that we have incurred as a consequence.
You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your order is going to but also the name of the recipient. We cannot be liable for any delays to your delivery or delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.
We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods.
We are unable to deliver on public holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day (i.e. Monday-Friday, excluding Saturdays, Sundays and public holidays) for each of these days when calculating the estimated delivery date and when choosing your delivery option.
Discount Code Terms & Conditions
Official Rita Underwear Discount Codes entitle you to an extra percentage (specific to the Discount Code in question) off your next online order from the website. To claim your discount, when in Your Shopping Cart section of your account there is an option to “Apply Voucher”, which allows you to enter the promotional code in order to apply it to the order.
Discount Codes can only be used once per customer, cannot be used in conjunction with any other promotion or offer, remain our property and are not transferable. There is no cash alternative. All charitable products are excluded from promotions and offers. We reserve the right to withdraw and refuse or restrict discount codes and related offers on any order at any time.
Discount Codes can only be used on full priced items. Discount Codes are not valid on sale items, markdown items and charity products.
If you are a consumer, you may only purchase Items from the Site if you are at least 16 years old. Otherwise you a parent or guardian must purchase Items from the Sites for you.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by any act or event beyond our reasonable control.
If you have any questions about our Terms please contact our support team via mailing us email@example.com.
These Terms set out how you may use the Site and the content within them, whether as a guest or a registered user. Use includes without limitation accessing, browsing, or registering to use the Site or submitting any contributions (defined below).
Please read the Terms carefully before you start to use the Services. By using the Site you are agreeing to Our Terms and agree to comply with them. If you do not agree to Our Terms you must not use the Services.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.
We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
Links to other websites
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.
During use of the Website, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.
Intellectual property rights
This Agreement does not transfer to you any intellectual property owned by Rita A/S or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Rita A/S. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of Rita A/S or Rita A/S licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any Rita A/S or third-party trademarks.
Disclaimer of warranty
You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or errorfree; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Rita A/S, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Rita A/S has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Rita A/S and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Rita A/S for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Latvia. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Latvia, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement.
Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.
If you have any questions about this Agreement, please contact our 24/7 support team via mailing us firstname.lastname@example.org.
Terms and Conditions was last updated on: November 12, 2018